Frequently Asked Questions
Joining
Earning Incentives
- What happens to the points I’ve already earned on The Student Panel?
- How long will it take me to earn £25 worth of Amazon vouchers?
- I’m worried I’ll never earn my £25
- Are you going to stop inviting me to surveys just before I reach 25 points?
- How will I receive my Amazon vouchers when I have earned £25 - worth?
- What happens after I’ve reached £25?
- How come some people win prizes as well as getting points?
Taking Part
- How long can I stay on The Graduate Panel?
- Why can't I find any questionnaires to complete on the website?
- Which email address will you use when inviting me to take a questionnaire?
- Do I HAVE to take part in a survey when I am invited to do so?
- On average, how long do surveys take to complete?
- Why don’t I get invited to take more surveys?
- Why did you invite me to take a questionnaire if I then get screened out?
- How do I know what the right answers are?
Keeping up-to-date
About Opinionpanel
- How does Opinionpanel make its money?
- When will Opinionpanel expand to include groups other than students?
My Privacy and Rights
- Will you send me spam or sell my name to someone who does?
- Why should I join?
- How often will you send me surveys?
- How do I leave The Graduate Panel?
Technical issues
Joining
Who can join The Graduate Panel?
Anyone who has been a full member of The Student Panel and has left university can join The Graduate Panel. It doesn’t matter whether you left before or after graduation, you can still be on The Graduate Panel.
How do I move from The Student Panel onto The Graduate Panel?
We’ll email you around the time of graduation to find out what you’re doing. Just make sure we’ve got an up to date email address for you in the ‘Alternative email address’ field.
Earning Incentives
What happens to the points I’ve already earned on The Student Panel?
You keep all the points you’ve earned so far as a member of The Student Panel, and keep adding to them as you complete questionnaires for The Graduate Panel.
How long will it take me to earn £25 worth of Amazon vouchers?
It depends on how many questionnaires you complete so it varies a lot. We make every effort to contact everyone fairly.
I’m worried I’ll never earn my £25
If you still haven’t reached £25 by the end of your time on The Graduate Panel we’ll pay you your outstanding balance in gift certificates anyway*.
(* Provided you’ve responded to at least 50% of surveys you’ve been invited to, overall.)
Are you going to stop inviting me to complete surveys just before I reach 25 points?
No. We want all panellists to redeem their incentives. It creates good word of mouth for us and a good experience for panellists. We never exclude panellists from questionnaires on the basis of their points total.
How will I receive my Amazon vouchers when I have earned £25 - worth?
In the form of an electronic certificate sent to to you in an email. It will contain a special code that you enter when placing your order with Amazon.co.uk. If the gift certificate exceeds the cost of your order you will be given credits for future orders.
What happens after I’ve reached £25?
After you’ve reached £25 and received your voucher, you can stay on the panel and keep earning points towards your next £25 voucher.
How come some people win prizes as well as getting points?
Sometimes we offer a prize draw for a gift like a digital camera or an iPod, as well as the usual Amazon points. Its usually on projects that need a bit of an extra incentive, for example if its a particularly tricky questionnaire. Well tell you about them if they crop up, but normally we just offer Amazon points.
Taking Part
How long can I stay on The Graduate Panel?
You can stay on The Graduate Panel for up to five years after graduation.
Why can't I find any questionnaires to complete on the website?
We invite you to complete questionnaires by email, not directly from the web site. This is because we have to select panellists for our questionnaires very carefully to ensure representativeness.
Which email address will you use when inviting me to take a questionnaire?
Now that you’re no longer at university, we will just send Questionnaire Alerts to your ‘alternative’ address. We won’t use your ‘ac.uk’ address at all. Just make sure you keep us updated with your latest email address.
Do I HAVE to take part in a survey when I am invited to do so?
No, you only complete the surveys you have the time and interest in completing. Obviously you only earn points when you participate.
On average, how long do surveys take to complete?
Typically about 10 minutes - although some may be slightly longer and some may be shorter.
Why don’t I get invited to take more surveys?
We select who gets invited to each survey on the basis of meeting quotas for representativeness based on gender, current occupation, and the university you were at, etc. Within these requirements, selections are random, so it’s difficult to predict just how often we’ll invite you. Keep your profile up-to-date to maximise your chances of being contacted.
Why did you invite me to take a questionnaire if I then get screened out?
When we invited you, we needed responses from panellists fitting your profile, based on gender, occupation, etc. By the time you came to complete the survey, that quota will have filled up. Some groups are very small so this can occasionally happen even if you respond quickly.
How do I know what the right answers are?
There are no right or wrong answers. Just respond truthfully.
Keeping up-to-date
I’m not doing the same job now
Please keep us informed of any changes by logging in and choosing ‘My profile’. This helps maximise your chances of being contacted.
I’ve forgotten my login details
Click here to receive a reminder of your login details.
About Opinionpanel
How does Opinionpanel make its money?
By selling 'space' on our questionnaires to clients interested in the views of students. We pass on the overall results of our surveys but we never pass on your personal details.
When will Opinionpanel expand to include groups other than students and graduates?
Opinionpanel will just be concentrating on students and graduates for the time being.
My Privacy and Rights
Will you send me spam or sell my name to someone who does?
No and no. All your details remain private. Your details will not be passed on to any third parties and we will not try and sell or market to you.
Why should I join?
Opinionpanel surveys are likely to be relevant, interesting, influential, will earn you Amazon vouchers, are generally quick and easy and because we send you feedback on the results will give you a benchmark to compare your opinions against.
How often will you send me surveys?
That depends on many factors. We run bespoke surveys as required. Respondents tend to be selected on the basis of their demographic profile, so it's impossible to predict how frequently any one profile will be picked. We do endeavour to contact everyone fairly.
How do I leave The Graduate Panel?
Just log in and select the "unsubscribe" option. We will email you back to confirm that you’ve been unsubscribed.
Technical issues
I am having technical problems completing a survey. What should I do?
Contact us by email at support@opinionpanel.co.uk
