Module 1
The Applicant Experience in Figures
This comprehensive set of tables examines what drives university choice for prospective full-time undergraduates.
With analysis by university mission group, UCAS tariff points, subject group, age, social background (widening access) and other key educational and demographic variables, this report shows which media and marketing sources applicants use; what attracts them to a university; the things universities could do better; the importance of open days, location, course, reputation and other attributes. Tables include, where appropriate, means, nets and measures of significance.
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Contents
Introduction
- Module overview
- Methodology
- Management Summary
The HEx student population
- Demographics
- Social background
- Marketing segments
- University characteristics
Applying to university
- Application routes and timing
- Number of applications and offers
- First-choice university
Marketing and communications
- Admissions materials and process attributes
- Sources used to find out about universities
- Communications from the university
Key reasons for choosing and declining universities
- Key reason for choosing a university
- Reasons for declining a university
- Key thing a university could do to attract a decliner
University-choice attributes
- Importance of attributes
- Importance of attributes by mission group
- Widening-participation differences in importance of attributes
Course
- Course attributes
- Reasons for choosing a course
- Timings
Employability
- Employability attributes
- Whether employability affected course and university choice
- Perception of employability of graduates
- Improving graduate employability
Facilities and student life
- University-facilities attributes
- Social-life attributes
Open days
- Open-day attributes
- Timing of open-day visits
- Reasons for attending an open day
- Attendance at open days
- Companion on open day
- Open-day activities
- Assessments and interviews
Location
- Location attributes
- Proximity to home
- Lifestyle factors – Cultural, outdoor and community life
Reputation and recommendations
- Reputation attributes
- League tables
- Recommendation attributes
Costs
- Cost attributes
- Extent to which tuition fees affected decision to go to university
- Financial assistance
- Concern about student-loan debt
Induction, transition and initial satisfaction
- Participation in induction activities
- Rating of the induction experience
- Success of induction sessions in smooth transition
- Rating the university experience
- Meeting expectations
- Regretting their choice of university
Widening participation
- The Higher Expectations student population
- Applying to university
- Marketing and communications
- Key reasons for choosing and declining universities
- University-choice attributes
- Course
- Employability
- Open days
- Location
- League tables
- Costs
- Induction, transition and initial satisfaction
International students
- Demographics and educational background
- Applying to university
- Marketing and communications
- Key reasons for choosing and declining universities
- University-choice attributes
- Future employability
- Reputation and recommendations
- Costs
- Location
- Open days
- Induction, transition and initial satisfaction
Appendices
- Opinionpanel
- Institutions in sample
- Questionnaire
- Attributes used to identify student segments
- Sub-group analysis
- Weighting matrix
- Usage of findings
*Table of contents based on 2010/11 study. Subject to minor changes in 2011/12.
The study provided insights that we are still drawing on for marketing and recruitment strategy.
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